Contact
Privacy Policy

Privacy Policy Overview

This Privacy Policy explains how Focus Frame processes personal data in connection with its website, inquiries, bookings, studio sessions, private galleries, and file delivery. It applies to visitors, prospective clients, and business customers who contact us or use our services.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01
Processing purpose

How We Use Data

We use personal data to respond to inquiries, assess project scope, prepare quotes, organize shot lists and sample setup reviews, schedule sessions, manage proof gallery review, deliver edited files, handle payments, maintain records, operate the website, and address technical or security issues. We may also use limited data to communicate about changes to a booking or to support customer service and administration.

Processing is limited to the operational needs of the studio and website.
02
Sharing partners

Service Providers

We may share personal data with trusted service providers that support website operation, communication handling, file storage, gallery delivery, payment processing, or technical maintenance. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their role.
03
Legal basis

Legal Disclosure

We may disclose personal data where required to comply with law, a valid court order, or another binding request from a public authority. We may also share information when needed to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the business, clients, or others.

Legal disclosures are limited to what is necessary in the circumstances.

Contact Information

Email contact
office@bathamsterrailway.click
Telephone contact
+47 40 88 64 41
Postal address
Kjevikveien 211, 4657 Kjevik
Privacy inquiries

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page
Data category

Data We Collect

We may process contact details, inquiry content, booking information, project details such as product counts, shot lists, style references, approval notes, payment-related records, gallery access activity, and technical data such as device and browser information. Where users submit images or product information for a session, we also process the materials needed to plan, produce, review, and deliver the work.

The categories of data collected depend on how users interact with the site and booking process.
Collection source

How We Collect Data

We collect data when users complete a contact form, send an email, call to arrange a consultation, or provide information during a booking or project review. We also receive data from private gallery interactions, file delivery steps, and limited technical logs generated by the website and related service tools.

Information is obtained from direct submissions, service communications, and basic site activity.
Cookie type

Types of Cookies

The site may use essential cookies for operation, preference cookies to remember basic settings, and analytics or similar cookies to understand site performance and usage patterns. Cookie categories may be session-based or persistent depending on their function and lifespan.

Cookie use is limited to practical site functions and standard measurement needs.
User control

Cookie Controls

Users may control cookies through their browser preferences and, where available, through site-level consent tools. Disabling some cookies may affect form handling, session continuity, or gallery access features that rely on basic functionality.

Browser settings can be used to limit or remove non-essential cookies.
User Rights

Your Rights

Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion of data that is no longer needed, restriction of certain processing, or an explanation of how a request has been handled. Where a request cannot be fully granted, we will explain the reason in general terms.

Available rights depend on the nature of the data and the legal basis for keeping it.
Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant record and verify your identity. We may ask for additional details before responding, especially where the request concerns booking records, gallery access, or project files shared with us during a session.

Requests are reviewed before action is taken to protect confidentiality and prevent misuse.
Data Retention

Data Retention

We keep personal data only for as long as needed for the relevant inquiry, booking, project administration, delivery, support, and recordkeeping purposes. After that, data is deleted, anonymized, or archived in a limited form where retention is required by law or necessary to resolve a dispute or maintain business records.

Retention depends on the purpose of the record and any legal or accounting duty that applies.
Policy Updates

Policy Changes

When we update this policy, we will replace the current version on the website and may provide additional notice if a change is material. The date of the latest revision should be checked before relying on the policy terms.

This policy may be revised to reflect operational, technical, or legal changes.